Accessibility

Using this site

This site is built to be used with a keyboard, at a readable contrast and without animation if you would rather not have it. This page sets out what has been done for that, and what has not.

Last updated: 23 September 2026

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. That is a commitment about how this site is built. It is not a certificate. No independent audit has been carried out and we do not claim the site conforms.

This page also says what has not been checked. A statement that lists only achievements is no use to someone who has just run into a barrier. If something here does not work for you, tell us, and we will tell you what we can do about it and when.

The standard we aim at

WCAG 2.1 is published by the World Wide Web Consortium. It organises accessibility into four principles — content should be perceivable, operable, understandable and robust — and states each requirement as a criterion that can be tested. The criteria sit at three levels, A, AA and AAA. Level AA is the middle one, and it is the level this site was built to.

WCAG 2.2 is the newer version of the same guidelines and adds further criteria to 2.1. This site was not built to 2.2 and nothing here claims it. Both versions are set out on the W3C’s own overview page, which is listed at the foot of this page.

Aiming at a standard and conforming to it are different things. A conformance claim is something you make after testing, and most of the testing that matters for this site has not been done yet. What follows separates the two, so you can see which is which.

Colour and contrast, which has been measured

The colours this site uses were checked against the backgrounds they are paired with while the site was being built, to the WCAG AA thresholds of 4.5:1 for body text and 3:1 for large text and interface elements.

That check covers the palette. A complete check of every page as it is published has not been finished, so contrast is still under review. The narrowest margins are on the muted grey-plum used for small supporting text, and those are the colours to watch if the palette is ever adjusted. If text is hard to read anywhere on this site, tell us and we will look at it.

Links in the body of a page are underlined as well as coloured, so a link can be told from ordinary text without having to see the colour.

The measurements were generated on 22 September 2026 from this site’s own colour tokens. If the colours change, they have to be measured again — a palette tweak is exactly how a site quietly stops meeting the standard.

What has been built in

These are things done deliberately while the site was built, not features added afterwards.

Using this site with a keyboard

Tab moves forward through the links and buttons, Shift and Tab moves back, and Enter follows a link or presses a button. The first stop on any page is the Skip to content link.

On a narrow screen, the menu button opens the navigation. Escape closes it and focus goes back to the button you opened it with.

If the focus outline disappears somewhere, or the order of the stops does not make sense, that is a defect rather than a design choice. We would like to hear about it.

What we have not verified

No screen-reader testing pass has been done. Nobody has worked through this site with NVDA, JAWS, VoiceOver or TalkBack. The landmarks, the text alternatives and the heading order were built so that a screen reader has something sensible to work with, but building for a screen reader and testing with one are not the same thing, and we are not going to describe the first as though it were the second.

There has been no independent accessibility audit and no certification. Nobody outside the team that built the site has checked it.

Automated checking was used during the build, and automated checking catches only part of the problem. Most accessibility failures need a person to find them.

The checks describe the templates and the palette rather than every published page. The landmarks, the heading order, the text alternatives and the colour pairings are properties of the system these pages are built from. None of it has been re-measured against every page as it is served to you.

Behaviour at very large text sizes and high browser zoom has not been measured. Neither has keyboard focus order on the site as published.

Documents and pages published by other organisations are outside our control. That includes the courts, NSW Police and the support services this site links to. If one of those is what you cannot get into, we can still go through it with you or set out what it says another way.

This is the section of the page worth trusting most. It should get shorter over time. When it does, the date at the top of this page changes with it.

If you need something in another format

Ask, and say what actually works for you. A document in large print, plain text in the body of an email instead of an attachment, or a conversation instead of a form — if we hold the information, we will try to give it to you in a form you can use.

If you reach us through a relay service, or with an interpreter, that is fine. Say so at the start and we will work with it. If English is not your first language, also ask the court registry about an interpreter for your court date.

The enquiry form on our contact page is not the only way in. The email address below reaches the practice directly.

Telling us about a problem

Email us. You do not need to know the technical name for what went wrong. The menu will not close is a perfectly good report and we can usually work from it.

If you can give us any of the following it will be quicker, but do not hold off reporting something because you do not have all of it.

If you cannot use this website at all and you have a court date coming up, say that first. A court date is the urgent thing; the website can be fixed afterwards.

What we will do when you report something

We will acknowledge your report, and we will not leave it unanswered.

We will tell you what we found, whether it can be fixed and when we expect that to happen. Where a fix is going to take time, we will offer you the information another way in the meantime rather than asking you to wait for the website.

If our answer does not resolve it for you, say so and we will look at it again. Our complaints page sets out how the firm handles a complaint and where one about its legal services can be taken outside the firm. It is written for complaints about legal work rather than about a website, so it will not fit every accessibility problem.

When this page was last changed

This statement was last reviewed on 23 September 2026 and describes the site as it was built at that date.

It is not a fixed document. As testing is done, the list of what has not been verified will shrink and this page will be updated to match. If you are reading it long after the date above and that list still looks the same, that is itself worth telling us about.

How to reach the practice

Accessibility reports can go to the email address below, or through the enquiry form if that is easier.

Email
Enquiries

Through the form on our contact page.

Who you are contacting

AVO Defence Lawyers is an informational website about apprehended violence orders in New South Wales. Legal services are provided by Jameson Law.

In an emergency

If you are in immediate danger, call 000.

Official sources